Is CRM Valuable?
When clients decide to upgrade ERP, they also look at CRM (customer relationship management) because it makes sense to align the technology infrastructure into a common platform that will be fully integrated and scalable.
UGG Founder, the Amazon Effect in Healthcare & Why Demand is Key
In listening to the UGG founder, Brian Smith talk through his trials and tribulations in developing the amazing UGG brand, a few themes emerged.
The Value of Demand Planning
In supply chain circles, there are lots of exciting concepts to discuss and debate such as lean, master scheduling, theory of constraints and many more; however, we have found that our most successful clients start with the customer!
SIOP: How Far Should You Look into the Future?
SIOP guides strategic forecasting to determine the optimal horizon for planning and future-proofing your supply chain operations.
Lean or No Lean, a Demand Plan is a MUST
Demand planning delivers such useful information on client demand that even Lean devotees will find data on longer-term forecasts, seasonal products and trending patterns useful. Whether you are on the Lean journey or not, you need a demand plan! Prior to forming LMA Consulting Group, I was a VP [...]
Where Should I Start to Ensure Demand Planning Success?
It’s easy to feel lost when you have no direction from customers about their own sales projections. Get a clearer picture through demand planning. 80% of companies are not in front of their demand. How can you decide what to plan for if you don’t know where you are [...]
Demand Planning Best Practices
A reenergized demand plan is fortified with meaningful data trends that point the way to improved service levels and increased profit margins. Sales and operations planning, also known as S&OP or SIOP (to include inventory) processes are key to improving service levels, accelerating cash flow and increasing margins. Thus, [...]
Forecasts are always wrong so why bother?
By definition, a forecast is always wrong, so why bother? The main reason is because your customers are key to your business, and your forecasts/ demand plans represent your customer demand. And, if you provide excellent service to your customers in the most efficient and consistent manner, you will [...]
Often Overlooked Options to Drive Revenue Growth
In today's new normal business environment, characterized by sluggish growth, tight liquidity, elevated customer expectations and a general theme of "more for less", there's no doubt revenue has to be a top priority. Add demographic trends, and revenue becomes a critical priority. As baby boomers begin retiring, spending will [...]