Create a work culture where the customer’s needs come first to ensure project management success. In today’s new normal business environment, customer service is pivotal in project management ONLY if you want to ensure success. According to my firm’s recent research report, Amazon Effect, which covered the role of [...]
Business opportunities are fleeting – prepare to capitalize on them before your competition does. One of the keys to successful growth is learning to spot opportunities - and leveraging them. While working with clients of all shapes and sizes, I find that opportunities are all around us; however, we [...]
I helped to kick off a SAP Bootcamp for my APICS (#1 trade association for supply chain management) chapter in combination with our partner, Cal State University, San Bernardino. Cal State University San Bernardino is one of the only universities I am familiar with that teaches students about ERP [...]
Working in partnership with your customers delivers winning results on both ends. Customer collaboration has become cornerstone to success in today’s supply chain driven world. We are all part of a supply chain, and so we must look for ways to thrive within our supply chains. Undoubtedly, those who [...]
Published January 2, 2015 On the 2nd day of 2015, I'm reminded of the power of relationships. I just finished a lunch with a wonderful, 20-year friend and former colleague, and this topic is top of mind. What could be more important in our personal and business lives? The [...]
Organizational change doesn’t have to be scary. It is an opportunity for innovation and creating a positive workplace as long as strategy and frequent communication are applied. Volatility is the new normal. Those organizations that can succeed with change will thrive. Thus, it is worthwhile thinking about how to [...]
Surviving and flourishing in today’s business environment increasingly demands more of the supply chain professional, including excelling at soft and technical skills. According to a 2013 Gallup poll, 70% of U.S. workers are not engaged. What a startling statistic! Through observation of clients, trade association members, and colleagues, I'd [...]
Having engaged employees improves everything about the work experience from job satisfaction to elevated performance levels According to a 2013 Gallup poll, 70% of U.S. workers are not engaged. What a startling statistic! Through observation of clients, trade association members, and colleagues, I'd agree with that statistic. During my [...]
Collaboration along the supply chain injects a steady flow of new ideas and solutions — key drivers in the quest for bottom line results. At the APICS 2014 International Conference, one of the keynote speakers was a futurist. He talked about the importance of a collaborative platform. I say [...]
Projects often have a way of going from exciting ideas to abandoned ventures. Successful project management feeds off a culture of innovation to sustain projects all the way to the finish line. In today’s new normal business environment, innovation is a must for project success! Often, I hear my [...]
