Innovations in service and product delivery have heightened consumer expectations. In a business climate where yesterday’s strategies could dwindle customer satisfaction imaginative, bold ideas are vital. In today’s world, Amazon and mega distributors like Amazon have turned the way consumers purchase on its head! Who knew Sunday deliveries would [...]
Collecting lots of data isn’t enough to improve service levels. A successful manager tracks relevant metric trends and puts the information into action. One of the keys to success for any business is to watch metrics trends. In my experience, if a client watches key trends, they tend to [...]
Warehousing is often overlooked for its simplicity, but it’s one of the strongest links in your supply chain. Warehousing is an often-overlooked area of the business. We store and ship. How hard can it be? Well, there are plenty of ways to dramatically improve your warehousing service and efficiency. [...]
Companies that conduct effective Sales, Inventory and Operations Planning (SIOP) are able to balance supply with demand and exceed customer expectations. Sales, Inventory and Operations Planning (SIOP) is a process that manufacturers and distributors utilize to align supply with demand. What are the key benefits? Happy customers: Lately, I've [...]
Stay on top of hot ERP system trends to stay ahead of the competition. Those who make a concerted effort to identify and leverage emerging trends outperform their counterparts. As I want to make sure my clients are at the forefront of this path, I pay attention to emerging [...]
Customers deserve flexibility in how they receive products and services, e-commerce is a requirement for business success. Are you offering e-commerce options for your customers? If not, you'll be left in the dust! It is no longer an option for companies if success is an objective. E-commerce eliminates time [...]
How effective is your ERP selection and implementation process? Published in "The ACA Group" website, November, 2011 ERP system implementations fell off the grid during the recession; however, I've seen resurgence in the last year. Companies are thinking about investing again. However, although businesses are picking up, they are [...]
