Quality must be an assumption. The problem with assumptions such as service and quality is that people lose focus because there is little conversation about the topics when "all is well". People are typically not rewarded for things that don't happen. For example, if there is a crisis, people [...]
I was in DC this week for a conference. My theme last week was on continuous learning, and I put that into practice this week. Walked away with several ideas. It just so happens to be in "cherry season" in DC (see below). This is what got me thinking [...]
I've been thinking about the value of continuous learning. I am in the fortunate position of learning something new with each client and from each Board meeting (with my APICS and ProVisors groups). Last week, I met with a prospective client and saw interesting machines and manufacturing processes. I [...]
March 24, 2015 I've been thinking about perseverance. I can attribute the majority of my success throughout the years to perseverance. I guarantee I've passed by people who were smarter and more talented by not giving up. My parents have been instrumental in this process because they always made [...]
Business opportunities are fleeting – prepare to capitalize on them before your competition does. One of the keys to successful growth is learning to spot opportunities - and leveraging them. While working with clients of all shapes and sizes, I find that opportunities are all around us; however, we [...]
Published January 30, 2015 I always look for trends as I find that the 80/20 of success comes from watching and proactively addressing trends. This week, it has been obvious that if we are NOT willing to take prudent risk, things are likely to go awry. For example, if [...]
With your focus on everyday business acting on trends can be challenging. It helps to have your systems and processes ready to act when you do spot an opportunity. I find that keeping an eye on trends is one of the best ways to ensure long-term success. If you [...]
You won’t know what heights your company can reach until you figure out where you stand among industry peers. How do you know whether you are reaching your company's potential? Is $2 million dollars profit good? Well, it sounds good..... However, the key is really in comparison to what [...]
Published December 12, 2014 It is all over the news that the Dow plunged more than 300 points today, as the sustained drop in crude oil spurred on growth concerns. Yet last week we had news of the highest job growth in 15 years. The bottom line is that [...]
Published December 5, 2014 I read in the Wall Street Journal that the U.S. is on pace for the strongest job growth in 15 years after November's growth of 321,000 jobs. This news doesn't surprise me as my clients are in growth mode. Even though my clients cut back [...]
