Giving Thanks & Why It Matters
Exploring the impactful role of expressing gratitude within business strategy for nurturing a positive corporate culture.
How You Learn More By Teaching
If you want to learn, teach.
People Rule!
Several situations have arisen recently that leads us to plead "choose wisely". Examples abound on both sides of this topic. Strong leaders attract top talent. Weak and command and control leaders keep the weak and those close to retirement (in name only). That is one of the things we [...]
Who Should You Follow? Choose Wisely.
In today's Amazon-impacted marketplace, customers appreciate suppliers and advisers who will go the extra mile to provide that above and beyond service. Just put yourself in their shoes.
Who Should You Follow? A Guide to Good Mentoring Relationships
Choose your mentoring relationship carefully. Look for professionals who talk the talk and walk the walk, people who deserve to be viewed as true mentors.
Do You Have Empowered Teams?
Empowering your teams can lead to improved customer service and business success. These strategies will help foster empowerment.
Why Does Employee Engagement Matter?
A disengaged workforce can cost you in productivity, profitability and lost customers. Engaging employees can be as simple as listening, giving feedback and removing obstacles to success Employee engagement was a hot topic during the "Company Culture as a Competitive Advantage" panel at the Drucker Supply Chain Forum. Did [...]
Do You Really Support Empowerment?
To be an effective leader oftentimes means empowering employees to make changes and decisions to help customers even if those decisions don’t align with yours. The 80/20 of business success stems directly from leadership. The best leaders can make even the worst-performing teams excel and, unfortunately, the weakest leaders [...]
Case Study in Spotting Hidden Opportunities
To take a profitable path forward engage a team to spot hidden opportunities and reward the whole team for its collaborative efforts. Situation: Our client was performing on par with their industry; however, to remain viable over the long-term, they had to kick it up a notch to grow [...]
Case Study in Accelerating High Performers
Turn your employee performance assessment around by focusing on how to support and motivate your high performers rather that slow progress by trying to bring non-performers up-to-speed. Situation: Our client had a select few high performers in their organization amidst a sea of average performers and a few non-performers. [...]