Should We Listen to all the High Tech Talk?
Explore the importance of strategic technology investment in today's high-tech landscape for business success.
Are You Ready for a Systems Transformation?
The need for a systems transformation seems to be arising more frequently lately. How do you know if it is time to consider a systems transformation? Let's start by defining a systems transformation.
Innovation Tips from the APICS-IE Executive Panel & Networking Symposium
My APICS (#1 trade association for supply chain and operations management) chapter hosted an executive panel & networking symposium which was focused on the topic of innovation. Innovation is a critical topic! Problem solving and maintaining the status quo is no longer enough as customers expect more, regulations increase [...]
How to Create an Innovative Culture
Creating an innovative business environment means opening your company up for some disruptive changes – in a great way – but none the easier. Creating an innovative culture is cornerstone to success! In today’s new normal business environment, customers expect “stand above the crowd” service with high-value products and [...]
CRM (Customer Relationship Management)
With every business looking for a customer service edge your CRM system should set you apart from your competitors to create customer loyalty. Keeping with the customer theme, I thought a brief discussion on CRM would be in order. In the last 5 years, I've seen the importance of [...]
Best of the 100: Systems Pragmatist
Rushing forward without pertinent tools and processes can hinder your business goals. A systems pragmatist will gain traction by strengthening fundamental areas. As I've been going through my hundreds of articles to put together the 100 tips, it's become obvious as to which topics resonated with me as essential [...]
How To Elevate Business Performance with Lean I.T.
Technological innovations are abundant, even overwhelming. Rather than trying to modernize at every turn seek to leverage your I.T. department to provide maximum efficiency without non-value added work. We hear a lot about lean, Toyota Production System and the like; however, I rarely hear about Lean I.T. A friend [...]
ERP Implementation Stars
Acknowledge your ERP implementation project leaders for their ability to manage multiple moving parts. I've found that successful ERP implementation project leaders are unsung heroes as few executives could or should understand the 1000's of moving parts & critical elements to achieving success. What are a few of these [...]