CLAREMONT, CA— The current economic disruption is giving businesses big opportunities to take steps to redefine and renew the relationships and processes that customers value most, according to the Society for the Advancement of Consulting® (SAC). Businesses that tune into evolving customer needs will thrive the most in 2021. [...]
In 2015, we kicked off the LMA Advocate awards to recognize those people who have been instrumental to our growth and success. We started with 10 people to celebrate the 10 years since we started the business, and we now add one each year. Although I’ve learned plenty along the [...]
Have You Checked in with Your Customers? Although we are starting to see a few more trips and meetings, most clients are staying put. How are you checking in on your customers? Hopefully we haven’t forgotten how to use the phone. Although Zoom meetings can be quite effective, with [...]
August 10, 2020 Unfortunately, I am quite saddened that the Claremont Club has decided to close its doors forever. It went from a success story written up by CBS News to a sad story upsetting most of its 10,000 members and residents. I was proud to be associated with [...]
CLAREMONT, CA—Diversification makes good business sense during COVID-19, provided that the rationale and focus for doing so is clear, according to The Society for the Advancement of Consulting® (SAC). With a clear focus, customers will get enhanced value from products and services, as your business avoids the panic mode [...]
As my long-term newsletter subscribers know, I enjoy traveling. Of course, during lockdown, I haven't even gone to visit my Mom in Arizona since you never know what unintended germs you might bring along for the ride. Thus, I thought I'd go back to my favorite recent (within the [...]
After receiving a call from a CBS affiliate asking about what's going on in the food industry, we thought it would make for an interesting deep dive. In addition, we have been working with companies from farm to table and from machinery equipment to logistics/ food service distribution and [...]
CLAREMONT, Calif., June 1, 2020/ExpertClick/— Ongoing change and volatility look certain to be with us until the end of 2020, and possibly beyond. According to The Society for the Advancement of Consulting® (SAC), businesses should move quickly to maintain or grow leadership positions in this uncertain time. Master Volatility [...]
More change has been foisted upon businesses in the last three months than most of us could have ever imagined. The COVID-19 pandemic has turned some companies upside down, and forced many more to recalibrate their business strategy. Small and medium businesses have had to adjust to new realities [...]
Linda Popky and Lisa Anderson, successful independent consultants and Executive Directors of the Society for the Advancement of Consulting (SAC), describe how SAC helps consultants build successful businesses and what consultants can do now to still have a thriving business during these uncertain and disruptive times.
