909.630.3943

customer value

Win-Win Focus on the Customer and Costs

As companies are searching for ways to successfully navigate these turbulent times, the best ones are achieving a win-win focus on the customer and costs. Since the pandemic, there has been a heightened awareness of the customer experience as companies struggled with supply chain disruptions, delays, shortages, and the lack of resources.

SAC: Successful Companies Look Beyond Year End to A Profitable 2023

Lisa Anderson was quoted in a press release about what to expect in 2023 and how our most successful clients are preparing to create a profitable 2023.

Sandy Shattles – Business Manager (Inside & Outside Sales), Insulation Group, Armacell LLC

The LMA Experience: Sandy Shattles, Business Manager, Insulation Group, Armacell LLC discusses working with LMA Consulting.

Taking Control of Customer Success Using SIOP (S&OP)

We are in a new era with more opportunity to grow than ever before. COVID is largely in the rear-view mirror, and the strong companies are getting stronger. Consumers have returned to the scene and are robust purchasers of products, homes and services. Are you ready to grow and scale? Have you taken control of your end-to-end supply chain so that you can take advantage of the opportunities?

Creating Customer Advocates During Supply Chain Disruption

Significant supply chain disruption is impacting the client revenue and impacting their ability to service customers said Lisa Anderson, president of ASCM Inland Empire Chapter and LMA Consulting Group.

SAC: Creating Customer Advocates During Supply Chain Disruption Pac Rim/N.A. Perspectives

Significant supply chain disruption is impacting the client revenue and impacting their ability to service customers said Lisa Anderson, president of Claremont, CA based LMA Consulting Group, Inc and manufacturing expert known for creating supply chain resiliency.
2023-09-16T20:23:52-07:00August 25, 2021|Categories: Supply Chain, Videos & Podcasts, Webinars|Tags: , , |

SAC: Feed Their Needs: Put Customers First for Rapid Growth Next Year

Manufacturers and distributors have a rare opportunity as the world emerges from COVID," points out Lisa Anderson, president of Claremont, CA-based LMA Consulting Group, Inc. and co-executive director of SAC also known for creating supply chain resiliency

A Fractured Tooth & The Power of the Customer Experience

Well, no doubt about it, when it rains, it pours. I had a tooth ache that lasted about a week, and so I called my dentist. They took an X-ray, and it didn't really show anything; however, when looking with a microscope, they could see the fracture. We had [...]

What Should We Be Thinking About Supply Chain?

If it isn't already, your end-to-end supply chain must be part of your strategy discussions. I was recently featured at SAP's SAPPHIRE NOW Coverage global conference on supply chain since it is such a timely topic.  Interest has been heightened as supply chain challenges intensify throughout the world.  Minimally, we should [...]

SAC: Increased Customer Focus Will Help Business Thrive in 2021

CLAREMONT, CA— The current economic disruption is giving businesses big opportunities to take steps to redefine and renew the relationships and processes that customers value most, according to the Society for the Advancement of Consulting® (SAC). Businesses that tune into evolving customer needs will thrive the most in 2021. [...]

Go to Top