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business process

The Transfer of Ontario Airport & The Challenge Bridging Strategy & Execution

August 10, 2015 Many of my Inland Empire colleagues and trusted advisors have been supporting the transfer of ownership of the Ontario airport back to the city of Ontario (from LAX airport) for YEARS. It was a big surprise last week when the Los Angeles Times reported breaking news [...]

Are Check Points Required to Deliver Project Results?

Effective project management has become cornerstone to business performance. Although we are largely in a recovery, none of my clients have gone back to the days of having more than the required resources “just in case” yet project demands are ever-increasing as profitable growth is key to success. In [...]

I Can’t Find What I Need in My Warehouse!

Inventory accuracy depends on so many moving parts. But a top-to-bottom understanding of the process combined with speedy adjustment responses would dramatically improve accuracy, thus, boosting business results. How many times have we heard this? Or, perhaps your inventory resource will keep looking until he/she finds it; however, it [...]

Manufacturers See Critical Importance of Collaboration

June 15, 2015 According to a recent KPMG survey on the Global Manufacturing Outlook, executives are thinking about innovation. 81% are altering their business models to to encourage collaboration with customers, suppliers and other partners to "improve the value of their innovation investments". Speed is critical. Thus, a key [...]

Build a Solid Foundation with Data Integrity

Actionable data is only as valuable as the care and attention that goes into data entry. I recently was talking with a key client about the importance of building a foundation for new processes, and it sparked the idea for this article.  If there is one common problem my [...]

Leverage Systems for Growth

If you’re riding a wave of growing demand put systems in place that can support the increased workload and not wipe out your goals. Lately I've been talking with many clients and potential clients who are interested in growth. Although rapid growth is exciting, it can also be one [...]

Cross Supply Chain Opportunities

Look beyond your immediate customers to their customers, and so on, for cross-supply chain opportunities that could spell win-win-win for all I find that cross-functional teams can be some of the most valuable teams that generate winning ideas. By taking a diverse team of people with different backgrounds and [...]

2023-09-19T17:50:06-07:00April 2, 2015|Categories: Supply Chain|Tags: , , , , |

Your Customer Comes 1st

Believing you understand your customers’ needs can differ vastly from what they actually want. In the end though, the customer gets what the customer wants, whether from you or your competition. As I thought about an appropriate topic, I was reminded of the importance of starting with your customer. [...]

The Value of SIOP

I've been thinking about the value of SIOP (sales, inventory and operations planning). Not only can it be a great way to gain bottom line results (capacity to support business growth, improved margins, accelerated cash flow), but it also can help align the functions of an organization. I've facilitated [...]

Is Customer Service Pivotal for Project Success?

Create a work culture where the customer’s needs come first to ensure project management success. In today’s new normal business environment, customer service is pivotal in project management ONLY if you want to ensure success. According to my firm’s recent research report, Amazon Effect, which covered the role of [...]

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