Strategies to Reduce Operational Cost without Capital Investment
Focus on operational cost reduction strategies to continue growing efficiently while also giving yourself pricing wiggle room.
Customer Collaboration on Orders = RESULTS
Working in partnership with your customers delivers winning results on both ends. Customer collaboration has become cornerstone to success in today’s supply chain driven world. We are all part of a supply chain, and so we must look for ways to thrive within our supply chains. Undoubtedly, those who [...]
Selecting the Right ERP System
For a better return on your investment select the ERP system based on which is most compatible with your business processes vs. technical prowess. ERP systems are not of much value by themselves; however, if you leverage the appropriate functionality to support your business, it can pay back rapidly [...]
Collaboration Platform
Collaboration along the supply chain injects a steady flow of new ideas and solutions — key drivers in the quest for bottom line results. At the APICS 2014 International Conference, one of the keynote speakers was a futurist. He talked about the importance of a collaborative platform. I say [...]
The Amazon Effect: Critical Importance of Customer Service
Customer service is no longer just a department. A thriving business will pay full attention to all customer points of contact and ensure positive experiences. Companies that create loyal fans of customers thrive and leave the rest in the dust! This has never been truer than it is in [...]
A Planning Mindset
Planning is essential for business management, but by really embracing it and getting into a planning mindset you can figure out innovative, improved strategies across all segments of your company. Developing a planning mindset can be invaluable to not only planners but also to any supply chain management employee/ [...]
The Manufacturing Connector – Systems Pragmatist
To achieve significant progress on new organizational processes or systems tackle the fundamental to do list first: understand your current processes to figure out where the opportunities for improvement and systems leverage lie.
Become the Strongest Link in Your Supply Chain
With so many variables in manufacturing, distribution, and customer service, bolstering the strength of every link in your supply chain depends on calculated efforts put into strategic improvements. As The Manufacturing Connector(SM), I work with clients on a comprehensive process to connect the rapid assessment and identification of key [...]
McDonald’s Proves Quality Must Be An Assumption
Published August 8, 2014 According to today's Wall Street Journal, McDonald's July sales were DOWN by 2.5% - the worst in over 10 years! A significant contributor to this weak performance was due to the meat-supplier scandal in China affecting its sales in Asia and Africa. As businesses try [...]
The Amazon Effect: Which Came First? Service or Product Offering?
Innovations in service and product delivery have heightened consumer expectations. In a business climate where yesterday’s strategies could dwindle customer satisfaction imaginative, bold ideas are vital. In today’s world, Amazon and mega distributors like Amazon have turned the way consumers purchase on its head! Who knew Sunday deliveries would [...]