customization Archives

Harvard Business Review: The Future of Customer Experience in Manufacturing
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Harvard Business Review: The Future of Customer Experience in Manufacturing

Customer Service, In The News, Supply Chain Management

Harvard Business Review: The Future of Customer Experience in Manufacturing

The pace of change among manufacturers had been increasingly significantly before the pandemic, said Lisa Anderson, president of Claremont, CA base LMA Consulting Group, which specializes in manufacturing and supply chain strategies.

admin2024-02-14T21:03:10-08:00December 1, 2021|Categories: Customer Service, In The News, Supply Chain Management|Tags: customer experience, customer service, customization, Harvard Business Review, manufacturing, supply chain|

ASCM: E-commerce and Customer Personalization
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ASCM: E-commerce and Customer Personalization

ASCM Series: Emerging with Supply Chain Strength, E-Commerce & Logistics, Supply Chain Trade & Logistics

ASCM: E-commerce and Customer Personalization

Listen as industry professionals discuss what is trending in e-commerce and what is happening in supply chain.

admin2023-09-19T15:14:28-07:00July 29, 2021|Categories: ASCM Series: Emerging with Supply Chain Strength, E-Commerce & Logistics, Supply Chain Trade & Logistics|Tags: customization, e-commerce, logistics, supply chain|

Mass Customization & Personalization: Rising Trends
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Mass Customization & Personalization: Rising Trends

E-Commerce & Logistics, Supply Chain Trade & Logistics

Mass Customization & Personalization: Rising Trends

In our eBook Emerging Above & Beyond: 21 Insights for 2021 from Manufacturing, Supply Chain & Technology Executives, two technology executives discuss the critical importance of personalization. With the dramatic rise in e-commerce during the pandemic and experts agreeing that it will only accelerate, hyper-personalization has emerged as a [...]

admin2024-02-14T22:56:41-08:00April 1, 2021|Categories: E-Commerce & Logistics, Supply Chain Trade & Logistics|Tags: business trends, customization, e-commerce, manufacturing, supply chain, supply chain trends, technology|

What Should We Be Thinking for the 2nd Half of the Year?
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What Should We Be Thinking for the 2nd Half of the Year?

Business & the Economy, Inner Circle

What Should We Be Thinking for the 2nd Half of the Year?

As hard as it is to believe, we are almost half-way through the year. As a result, we should be thinking NOW about what to stop, start and continue for the second half of the year.