As I've been going through my hundreds of articles to put together the 100 tips, it's become obvious as to which topics resonated with me as those essential to delivering bottom line business results. Here are a few highlights from supply chain management: Demand Planning - It starts here. [...]
Originally published on PR Newswire on June 17, 2014 CLAREMONT, Calif., June 17, 2014 /PRNewswire/ -- Lisa Anderson, president of LMA Consulting Group and a supply chain management expert, reports that over two-thirds of manufacturers and distributors participating in her service gaps research study have reported having to respond to [...]
Want to stand out from the crowd and provide loyalty-endearing service with rapid turnaround times? Create a customer service edge. There has never been a better time to create a customer service edge! Gone are the days of picking up the phone with easy orders on the other end! [...]
Success begins and ends with your customers. I recently was the subject of what's called a "member spotlight" Q&A (question and answer) session about my business. Knowing my business centers on the supply chain, my interviewer asked me to draw a picture of a supply chain. It's always a [...]
Published in SupplyChainOpz in March 2014 Manufacturing and Supply Chain Expert, Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., blog was selected as one of the top 100 supply chain management blogs worldwide.
Published in prnewswire on Jan. 28, 2014 “Many businesses already know how focusing on supply chain management can drive dramatic increases in customer service and accelerate cash flow, but they haven’t realized that the benefits can extend further to combining green benefits with cost savings and becoming a better [...]
Although I've been mentioning the Amazon effect a lot lately, I thought it deserved it's own priority. It's become the phrase that means "exceptional service" (Sunday deliveries, no-hassle refunds), rapid delivery (same day shipping is becoming commonplace) and the latest technology (drones). It syncs up 100% with what I'm [...]
Many manufacturers and distributors are faced with bridging the skills gap in current employees and new hires. I recently partnered with the APICS (the leading association for supply chain and operations management) Inland Empire chapter to complete a survey on skill gaps as it is becoming a critical topic [...]
Noticing hot supply chain trends first is a great way to leverage emerging trends and stay ahead of the competition. An often overlooked secret to success is to be a front-runner in identifying and leveraging emerging trends. Since I work with manufacturers and distributors from small to large and [...]
Businesses face many hurdles—some we can control and others we cannot. How we manage risk is what determines our success. As this topic came up frequently at the APICS 2013 conference and has affected almost every one of my clients in the last year in some manner, I thought [...]
